This privacy policy will explain how Artisan Flooring uses the personal data we collect from you when you use our website.

Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Artisan Flooring collects the following data:

What data do we collect?

Personal identification information such as your Name, email address, phone number, Date of Birth (optional), Gender(optional) All passwords are encrypted and only the encrypted hash values is saved. Our website uses TLS1.2 (Transport Layer Security 'https;//') to protect any and all of your data in transit.

How do we collect your data?

You directly provide Artisan Flooring with most of the data we collect.

We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.

How will we use your data?

Artisan Flooring collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
When Artisan Flooring processes your order, it may send your data to, and also use the resulting information from, credit reference agencies and 3rd party payment gateways (Paypal) to prevent fraudulent purchases.

WE DO NOT SAVE OR STORE (on or offline) ANY CREDIT/DEBIT CARD INFORMATION RELATED TO PURCHGASES MADE ON OUR WEBSITE

How do we store your data?

Artisan Flooring securely stores your data at IONOS Data Centre London, on secure databases. Backup copies are encrypted and stored in our main office (used for disater recovery ONLY)
We will only print your personal information for mailing labels to fulfill and complete purchases made on our website.

Artisan Flooring will keep your persinal information until you close your account with us. Once this time period has expired, we will delete your data by removing records relating to you that display any personally identifable infromation, directly from our databases.

Marketing

Artisan Flooring would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
Only Artisan Flooring may use personal data for marketing purposes.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Artisan Flooring from contacting you for marketing purposes.

What are your data protection rights?

Artisan Flooring would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Artisan Flooring for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Artisan Flooring correct any information you believe is inaccurate. You also have the right to request Artisan Flooring to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Artisan Flooring erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Artisan Flooring restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Artisan Flooring ’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Artisan Flooring transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: admin@artisanflooring.co.uk

Call us at: 01698 769875
Or email to us: admin@artisanflooring.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Artisan Flooring uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
Functionality – Artisan Flooring uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Artisan Flooring uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Artisan Flooring sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

Artisan Flooring keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 August 2020.

How to contact us

If you have any questions about Artisan Flooring ’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: admin@artisanflooring.co.uk
Call us: 01698 769875

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Artisan Flooring has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Address: Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF